Return, Refund & Exchange Policy

At Rangriiiti, we are committed to delivering quality products. Please read our policy carefully before placing an order.

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1. Returns

We currently do not offer returns for delivered products.

2. Exchange Eligibility

We offer exchange only in the following cases:

• Product received is damaged
• Product received is defective
• Wrong product has been delivered

Exchange requests must be raised within 3 days of delivery.

3. Conditions for Exchange

The product must be:

• Unused and unworn
• In original condition
• With original tags and packaging
• Supported with valid order details

4. Unboxing Video

We strongly recommend recording an unboxing video while opening the parcel. This helps us verify damage, defect, or incorrect item issues faster.

5. Exchange Charges

A handling and reverse logistics charge of ₹200 per article will apply for approved exchanges.

Exchange is allowed only once per order and is subject to stock availability.

6. Refunds

Refunds are not applicable for general return requests.

Refunds may be considered only in cases where:

• The product received is damaged, defective, or incorrect
• An exchange cannot be fulfilled after approval

Any approved refund will be processed after review by our team.

7. How to Request an Exchange

To request an exchange, please email us within 3 days of delivery at:

Email: rangriiti@gmail.com

Please include:

• Order ID
• Clear images of the product
• Unboxing video, if available
• Brief description of the issue

8. Reverse Pickup / Self-Shipping

Once your request is approved, we will arrange reverse pickup where service is available. If reverse pickup is unavailable, you may be asked to self-ship the item to our address shared by the support team.

9. Contact Details

Brand Name: Rangriiiti
Address: Rangriiiti, Shop No. 4, Nagar Nigam Road, Sanganer, Jaipur, Rajasthan – 302029
Phone:
Email: rangriiti@gmail.com
Support Hours: Monday – Saturday (9:00 AM – 6:00 PM)